Chicago is My Home

20
May

Downtown Aurora, Ill. Casino Fined $800,000 For Soliciting Problem Gamblers

Author: Adam Fendelman, Category: Gambling

AURORA, Ill. – The Illinois Gaming Board fined Hollywood Casino $800,000 and suspended three managers on Monday for soliciting problem gamblers with promotional materials.

The downtown Aurora, Ill. casino sent out mailings marketing its slot machines and cards tables to nearly 15,900 prospective customers. However, the casino did not cross check the mailing list with the gaming board’s self-exclusion program.

After receiving multiple complaints, the Illinois Gaming Board investigated and discovered 146 recipients had voluntarily asked to be cut off from state casinos.

The action was the harshest punishment the Illinois Gaming Board has levied against a casino for such an offense to date. Those suspended included general manager Patt Medchill, marketing services manager Christopher Rellinger and vice president of marketing Alan Rosenzweig.

By Megan O’Neil